Support Services

GRIP hosting

We have a highly scalable, fast and robust Linux architecture located at a secure hosting facility that supports our current client sites and e-commerce platforms.

Our current hosting architecture:

• separation of data and Web serving
• focussed on dedicated application servers rather than static Web pages
• highly scalable
• logically and physically secure
• load balancing for optimal traffic throughput
• pre-designed and configured for new clients
• built in redundancy to allow failover of key components
• backup archives for all data
• monitoring and logging of traffic
• intrusion detection and prevention
• SSL certificate management
• Domain name management

It is based on:

• clustered load balancing servers
• Web/application servers (GRIPelements, GRIPcommerce)
• database servers
• static content servers (files, images)
• support servers (mail, DNS)
• software and hardware firewalls

GRIP statistics

We are able to produce a monthly or weekly set of Web statistics that will enable you to see how your site is being used. Standard log file analysis packages are integrated into our client programs and available on request.

GRIP support

As part of a complete support package, GRIP Technology has available bug tracking tools to make sure all issues, no matter how small are properly noted and resolved.